BATTAVIO PLUMBING-HEATING & COOLING

Not so good: Service/Cost/After service customer care. Customer service = Not so good. Cost = Not so good Services Rendered = C+ Way overpriced for the Annual BACKFLOW testing services. $85 for the first and $85 for the second line, if applicable. I am new to this backflow testing... when calling to compare prices there was no mention of "if a second line is done, it will cost X". I suppose that is my fault for not know what to ask... so I get a bill 50% larger than what I was expecting.

I would recommend using another company/service for the following reasons:

1) Cost - You can EASILY find testing services MUCH cheaper (~30%+). Tri-State and Georgianna to name two.

2) Customer Service -- While the services performed met expectations for AQUA, don't get your hopes up on the customer service. I agreed to a time they wanted for scheduling purposes (they had another appointment in my neighborhood which was ideal to do the same day/timeframe). Not willing to be competitive on pricing though. Dully noted for next year...

I am paying the overpriced bill and will not be using Battavio ever again.…