640 Snyder Avenue, West Chester, PA | Map it
19382 39.951124 -75.576218(610) 692-7960 | View Website
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Not so good: Service/Cost/After service customer care.
Customer service = Not so good.
Cost = Not so good
Services Rendered = C+
Way overpriced for the Annual BACKFLOW testing services. $85 for the first and $85 for the second line, if applicable.
I am new to this backflow testing... when calling to compare prices there was no mention of "if a second line is done, it will cost X". I suppose that is my fault for not know what to ask... so I get a bill 50% larger than what I was expecting.
I would recommend using another company/service for the following reasons:
1) Cost - You can EASILY find testing services MUCH cheaper (~30%+). Tri-State and Georgianna to name two.
2) Customer Service -- While the services performed met expectations for AQUA, don't get your hopes up on the customer service. I agreed to a time they wanted for scheduling purposes (they had another appointment in my neighborhood which was ideal to do the same day/timeframe). Not willing to be competitive on pricing though. Dully noted for next year...
I am paying the overpriced bill and will not be using Battavio ever again.…
