Doesn't Recommend

Nick318

Joined 2 years ago

BEWARE of slot Machine Rip-Off!. On October 30, 2011 I was playing on various slot machines at Parx. I won $199.85 at one machine and inserted the voucher I was issued into a different slot machine. The machine only registered the 85 cents and not the $199. The machine then malfunctioned and the slot attendant came to fix the wheels that were spinning endlessly. I reported the loss at the machine and filed a dispute form. The casino conducted an "investigation" and informed me today that the system did not report an overage so therefore I had no claim. Plain and simple this is a RIP-OFF and I have no recourse to collect the money that this casino stole from me. My advice to anyone who is issued a voucher at PARX is to immediately cash it at a payout machine rather than simply inserting your voucher into a different slot machine. I'm sure I'm not the only one to experience this scam and I can just imagine how much money this casino is making through this shady practice. Needless to say they have lost two regular patrons for life (my wife and myself) and they will loose thousands in lost revenue by not paying out on this legitimate claim. Talk about winning the battle and losing the war! Ridiculous situation! Please BEWARE!

Nick

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Tara Nurin

Joined 5 years ago

Citysearch Editorial Review. Owned by the same conglomerate as the Philadelphia Park racetrack, and situated adjacent to it, is this soon-to-be full-service casino, opened in 2009. Lots of flashing lights and bustling activity lead the way from the 120,000 square-foot casino floor and private areas for members and high-rollers to two sports bars, the 360 bar/club, a steakhouse and a casual dining space.