Hyatt Regency Philadelphia at Penn's Landing

02/25/08

Don't stay here

by melissa_s26 at Citysearch

Bad service, dingy rooms, inexperienced staff.

My one night getaway was made unpleasant by the staff at this hotel.

I don't usual write reviews, but I travel a lot and I have never seen such bad service at a "high quality" hotel.

We arrived just after check-in and were told we would need to wait 2 hrs for our room, with little explaination except that housekeeping is running a delay beacause there is a big wedding here.

One would expect a big 4 diamond hotel is equipt to handel a big wedding, no? No appologies or consolations, and finally we ended up in a smoking room (we had originally requsted non).

Our front desk attendand gave us attitude and left out critical information (e.g. parking fees/rules)

All my clothes are stanky from the room.

I'm annoyed.

05/06/06

Great outdoor dining!

by annielawlor111 at Citysearch

We had a lovely time at Happy Hour at the Penn's Landing Hotel, and will be joining in on the fun all summer long. keating's restaurant has excellent food, service , and a great Happy Hour.

• Pros: happy hour, great food, outdoor dining

04/16/06

The Hyatt Penn's Landing Has it All

by eddieslad at Citysearch

What a wonderful place to stay on a beautiful weekend. We had so much to do on the waterfront, enjoyed our lunch outside on the terrace, and my wife got to do what she does best-- watch people! It was a relaxing weekend getaway, our room was clean and comfortable, and the exercise room was well equipped, as was the bar............ Very enjoyable!

• Pros: clean and comfy, outdoor dining, fun bar scene

04/13/06

What a Hotel........

by stacey111 at Citysearch

this is an excellent hotel with every amenity you could ask for. The banquet manager, David, is out of this world in terms of taking care of your every need.

• Pros: beautiful, nice rooms, good service

04/08/06

A Hotel With a View of the Water

by liza22814 at Citysearch

What a beautiful hotel! We thoroughly enjoyed out stay and will stay at the Hyatt Penn's Landing for all future trips to Philadelphia. The room was great, the fitness center was well-equipped, out kids enjoyed the pool, and the food was excellent. most of all, we enjoyed the views from our room and from the gorgeous ballroom where our event took place. I have not eaten such good banquet food at a wedding ever. They Hyatt does a great job. thanks.

• Pros: view, banquets, prices