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My experience was good.... although it has been a while since i've been at Diadem, I had no complaints. the only thing i can say on a negative note is that my stylist was alittle late, but not so late that it inconvenienced me. this was one of my better experiences trying out a new salon.…
Love it.... I've been a regular at Diadem for approximately a year and I've been pleased with the quality of service provided by the assistants & stylists. My stylist, Ronald, is creative, professional and accommodating. I love the fact that he, and the other stylists, specialize in healthy hair, in addition to, a complimenting hair style. I look forward to my Diadem experience each time I make an appointment. Also, the atmosphere is unique & relaxing.…
Always a good experience.
I originally went to Diadem about a year or so ago, following my former hair stylist. I chose to leave because I was not satisfied with my former stylist, but was very impressed with the look of the
salon, and how other customer's finished hair styles looked from their stylists. Recently, I wanted to cut my hair very short and remembered the stylists at Diadem (even though I didn't know any of them personally). My great experience came as soon as I made my appointment! Carol and Dez, and other staff members are very welcoming and always accomadating. The support staff there are great and always making sure that I'm comfortable.
I was referred to Ronnie who talked to me about what I wanted for my hair. All I have to say is my hair looks fabulous and I got rave reviews from EVERYONE! When I want something diffrent done with my hair Ronnie complies. I have had nothing but a great experience with Diadem since I returned. Always courteous, and respectful (and I'm an older woman), I've never had to wait longer than 15mins to get my hair started (which may not be everyone's experience, but let's face it...how many black salons make you wait?!). I'm so happy with my new experience at Diadem that I really felt compeld to write this review.
It has been many many years since I've been this happy. Thank you Diadem!…
Dez, YOU GO GURRLLL. I LOVE, LOVE, LOVED MY HAIR, First of all after months of relaxing and coloring my hair, my hair was a bit damage, after i let Dez do her thing, she worked it out, The girl can cut some hair, and style too, i give it to her, she have the touch, I finally found the perfect hairstylist!!!! THXS DEZ…
The worse customer service I have ever seen.
This is without question the most ghetto place I have ever been. After this horrible experience I started getting my hair don at Salon Thalia, a wonderful place.
As for Diadem, I was treated horrible. First I waited for two hours, then I waited for an hour with wet hair. There is nothing on this planet tht would make me wait that long for any service. When the assistant took me to get my hair washed she tried to beat me down the stairs so that she could tell everyone that I was 'old'. I have gray hair. I knew she was doing it so I made sure I kept up. (not as old as she thinks) and I actullly heard her say it. I was so infuriated that I finally left, wet hair and all. I left my jacket and went back to retrieve it, at which time the stylist all had a good laugh. These people are horrible.
There are people out there that will go to a salon and wait for a service at all cost. As far as I'm concerned anyone who waits an inordinate amount of time for a service they're paying has no self-respect. These people should be doing hair iin their grandmom's kitchen. Idiots will keep them in business because they make their hair 'shiny with movement', and they'll settle for this at any cost.…
