Sofitel Philadelphia

Excellent service!!!. Came in late, for graduation at Univ of Penn; was extremely hurried; the staff bent over backwards to help and were extremely pleasant and helpful. Suggested various locations for gifts,,the bed was the best! The shower was great,, was so busy no time to even turn on TV, but so easy to hook up my computer, The breakfast was great buffet was so good and the fresh baked pastries were umm ummm good! Unfortunately only time for one night but will definetly return!…

Wonderful Stay. I stayed here recenty for a 1 night stay and had a great experience with my boyfriend. The room and it's amenties were super nice. The bathroom was amazing, I just wish I had bought bubble bath. We had cocktails at the lounge and it was a chill atmosphere. We had also ordered late night room service and had the Philly Lunchbox, it came with a pint of Ben & Jerrys, it was a sweet surprise..we were expecting just a few scoops. OH and love the big flat screen TV! They held our bags as we checked out and toured the city and the valet guys offered my boyfriend coffee too when he overheard him saying he needed a cup as well. Great experience and very pleased.…

Overpriced small servings, Pretty but boring atmosphere. I chose Chez Colette because the reviews were good, it sounded pretty, and it was close to the Academy of Music, where I was going to a show. I was concerned that it would be overpriced, that the serving sizes would be small, and that it might not be so fun to eat in a restaurant that has a reputation for being empty. Unfortunately, all that turned out to be true. The hours are actually not 6 am to 11 pm. We arrived at 4:45 for our 5 pm reservation, and there were no staff in the restaurant. When a host arrived, he told us the restaurant did not open until 5. We sat in the Sofitel Hotel lobby and had a drink, which was nice. The service in the lobby was very attentive and friendly, and the service in the restaurant itself was very friendly as well, although slow - we did not get out until 7 pm. The big problem was high prices for a very small amount of food. The food itself was excellent - we had stripped bass, filet mignon, and the crab cake, plus the mixed greens salad - - all really well prepared, very attractive. Just wasn't much of it. No one in my group minds paying high prices, but at Chez Collette, you really don't get your money's worth. The decoration of the restaurant is very pretty, but it's not "fin de siecle" style, not really. It's a fairly nice hotel restaurant, but very reminiscent of, well, a hotel, and it is empty of people, which causes a lack of festive feel. Not romantic, not much "atmosphere." One thing that was exceptional was that we were given complimentary desert and coffee, I think because we were sent to the hotel lobby to wait for the restaurant to open - this was very generous of them. I wouldn't go back, though, because of the high-priced small servings and the sort of boring atmosphere. I would suggest Brasserie Perrier on Walnut St. as a good alternative, or Vallani's on Pine St.…