Water Works Restaurant

Go there!!. Great food, staff, menu!!!!!!!!!!! I ve been there twice and would go again in a heartbeat! Food melts in your mouth! Great atmosphere and attentive service!!!!!!!!! I love that i saved money with the coupon offer..you can't beat it!!!!!! looking forward to the summer where you can sit outside and enjoy the view…

HORRIBLE SERVICE FROM WAIT STAFF & MANAGEMENT!!!. I chose the Waterworks for our 11 year wedding anniversary since the menu looked excellent. The food was good although TERRIBLY small portions. I left hungry. The issue was the terrible service. First of all, we waited a good 30 minutes to be seated even though we had reservations. Our waiter was a snob who barely waited on us. He couldn't be bothered to help me decide between two entrees. Wouldn't even describe them to me. He said "the duck comes sliced." Gee, thanks!! We honestly saw him twice during the entire meal. At one point I wanted to add soup to my meal and I couldn't because I couldn't get my waiter. I had asked ahead of time for them to bring us a special desert in honor of our anniversary. All night I watched cute little deserts which candles or whatnot pass by our table for birthdays. But when it was time for our desert, they took our order as usual and nothing special was brought out. They completely forgot or ignored my request. My husband was very upset with the service which upset me being that this was my gift to him. A $300 meal isn't exactly cheap.

So I emailed the restaurant about my grievances. The manager called me and apologized. Swore that this is not what they are about. Promised to send me a gift certificate so that we'd give them another try. 3 months later and NO gift certificate!!! Why even bother to offer it??? Seriously, the service at this place is a joke. Truly a shame. Would NEVER recommend this place to anyone unless you enjoy being treated like GARBAGE!…

Great Restaurant!. My husband and I had dinner at the Water Works tonight to celebrate my birthday. Everything was wonderful! The manager Ken was outstanding and our server Ashley was wonderful! Ken and Ashley made my night very enjoyable.

Dinner was fantastic! I had the stuffed chicken and my husband had the duck. Everything just melted in your mouth and had us wanting more! Ken and Ashley deserve some praise for being so outstanding this evening! You made the perfect hires with these two employees.

We will definitely be coming back for dinner and brunch. I will also let my friends and family know how well the staff at the Water Works takes very good care of you and how delicious the food is. I couldn't ask for a better place to go and celebrate my birthday!

Thank you Ken and Ashley!…

Love the Water Works. The best part of the Waterworks is the romantic atmosphere on the glass in deck area over looking the river, with the smooth live music playing in the background. It is beautiful on a nice evening with the one you love. And the food was good…