Exton >Health & Medical Services >
Dentists >Tickle Tooth Dental
Love love love Dr. Dave! She is such a sweet, wonderful woman who genuinely cares about my families dental needs. Just brought my 3 year old there a few weeks ago and had a very pleasant experience!
Best In The Region!.
Regarding the previous review:
This unfortunate dental client may have a valid complaint, but it is with a past owner of the clinic. While I'm not familiar with the former management, I do know that the new owners operate in a very ethical manner. I've known Dr. Felix and his staff for over a decade, and highly recommend them for their professionalism and expertise. My children are past the age where they need a pediatric dentist, but when (if) grandkids come along, i wouldn't have them go anywhere else.
Thank God 4 New Management Here!. I had a most horrendous experience here in the past but fortunately someone new took over the business in January. I have not been to see Dr Felix but he has contacted me regarding my issues with the previous management & Dentists and find him to be kind and very apologetic for a situation he had no participation in. I cannot speak to the quality of dental care here now but I am elated to hear that the practice is in better hands these days. Thank you Dr Felix for your care, concern and call. I am sorry that you are inconvenienced and judged based upon the previous owners terrible business practices and wish you great success going forward.
Fantastic office. We are new patients at Tickle Tooth Dental and what a breath of fresh air! My kids love the waiting room which kept them busy while we waited, but they only had 10 minutes so I let them play after the appointment. The office is clean, the front desk was polite and very prepared and the doctor and staff were very nice. I compared their prices to other pediatric dentists and they were the lowest. I was nervous about that but the service was excellent! I really like that I can view the filling through the window and know my kids are ok and not crying. I've since spoken to neighbors and friends and everyone has had a good experience in the last two years.
Horrible dental care for 2x the price. My fiances daughter is 4 years old and had been going to Tickle Tooth up until recently. She liked the staff there but their care is AWFUL as we have come to find out. They never did a complete x-ray set on her. They completely missed an infection between her baby teeth and adult teeth - one that could cause irreversible harm to her adult teeth and long term health problems. And the fillings Tickle Tooth put in would often fall out and the ones that have remained now have cavities underneath. They charge about 2x more than our new dentist also. We will never go back to Tickle Tooth and we will never recommend them to anybody.
Best Experience Ever. Thank Goodness!! I have four kids and this office has been amazing. My 3 year old plays on the toys that are interactive on the floor or watches TV, my 6 year old loves to ride the CARNIVAL HORSE, my 10 and 12 year olds play video games, the place is decked out for kids!! They all have soft teeth and need lots of fillings. The staff has been right on with my out of pocket amount due at every appointment and that is so helpful on a budget. Although I do have to pay extra for the laser, I think it is really worth it, my kids have never had to get a needle shot there. The doctor is patient and gentle. About a year ago I did have an incident with a rude technician who helps the doctor, but she is no longer there, and the staff is very knowledgeable and friendly. I shopped around and their prices are cheap compared to other offices. Very happy here.
AWESOME With Kids!.
This was my 3 year olds first visit to the dentist and he ENJOYED it! The dentist was great !! They made the extra effort to allow my son to get comfortable with his surrounding before starting the cleaning. They made it fun for him and he even went back to fill a cavity without any problem. he sat on the chair himself and the dentist was very very patient with him. They engaged him in conversation and showed him all the tools before using it on him. Overall we had a GREAT experience. Now my son is always ready and eager to go back !
I also liked the idea of the office taking care of all paper work for me- they call the insurance company for you and provide you an estimate on the work beforehand.
Awesome. I think the staff is great. I take my daughter there for cleaning, my wife and I are also patients there. I think the dentist is great, very honest with the recommended procedures. She told us clealy what we needed and what to avoid as an unnecesary procedures. They are always prepared with insurnace approvals and the wait time is very minimal.
Very Pleased. I've been taking my son, who is now 12, for 3 or 4 years. I've been very pleased. I've never waited more than 5 minutes for him to be seen and he is immediately treated when he goes back and returns very quickly. Additionally, I find the front staff extremely couteous, friendly and knowledgable when it comes to scheduling and insurance issues. We've changed insurance and addresses multiple times and they've stayed seamlessly on top of things. I also find that when I'm dealing with them on the phone, they are extremely responsive, friendly and prompt in getting back to me when I have questions. My only gripe is that the waiting room is an odd configuration, a little bit cramped and not all that comfortable. They have an old fashioned mechanical horse that thrills kids when they first walk in, but rarely do I see the kids actually enjoying it and it makes a lot of noise. I'd recommend that they remove it and add either a tv or more age appropriate toys for their older patients. The horse was a nice thought, but more of an annoyance to others who are waiting.
Not good with kids!. We have had great check-ups here in the past with Dr. Gomez. About a year or more ago the staffing changed completely and with it the kid- friendly environment. We had a hygenist or assistant who seemed downright hostile toward my son. He was sitting in the chair waiting to be worked on and he was told he must sit with his hands behind his back rather than on the armrests. When he asked why she snapped at him "Because I said so!" When he started getting upset she told him if he didn't stop misbehaving she would have to get his mother. She then came out and practically yelled at me that HE must be having a really bad day. Actually our day was going great until this. I could tell that she was really angry with him. My other older child told me that she was mean and rough but he just dealt with it because he didn't want to make things worse!
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