Polite staffs, good product selections, clean store.
The staffs here are polite and courteous. The store tends not to be crowded, so very little waiting. You can find basic Japanese food items and cooking products here. The store and the products are kept very clean. You can also have a quick lunch here.
Very poor customer service.
I couldn't believe how terrible the serivice was..it was to the point where I felt very werid being there. I guess because I was not Japanese even though I was Asian, and my "white" husband was not with a Japanese wife, they didn't even speak to us and when we try to have a conversation with them, they would ignore ue. Yes, they did! I thought it was kind of funny how they could be so mean to us and act like they are so much better than anyone else...so strange and weird to see at a place like that. So I was being sneaky and I asked my Japanese friend to go in and of course she was treated so well just like the other Japanese customers or others that came in with Japanese customers...
What a joke that place was..and the food...not bad, but not that great and very small portion. I rather pay a bit more and go to the nicer and cuter Japanese restaurent with better service and better taste.