VCA Cat Hospital of Philadelphia

11/22/11

They provide the best care possible for my cat

by prago at Citysearch

My cat Pepper is the world to me, so I want the best care possible for me. And VCA fits the bill. I don't know how expensive they are to the vets, but when they are wonderful as Dr. Simpson is, price doesn't matter that much. Though Pepper will never love the vet, I like them and think they do a great job of examining him and make sure he's getting proper care. To this day, when people see my cat, they comment on how healthy he looks. While some of it is due to the care and love I provide, I credit Dr. Simpson and VCA as well. If you love your cat and that cat is everything to, then go to them.

Only negative is parking. You pretty much have to park in one of those expensive lots, but where they are located, it would be hard to have their own parking lot. And again, like price, when a doctor is as good as Dr. Simpson is and the high quality of care is provided for a loved one as Pepper, none of these complaints matter.

11/13/08

good place for cats

by thephillycritic at Citysearch

It's obvious the staff here loves cats! They took great care of my cat for a non-serious matter.

11/04/08

Don't believe what you read...

by marathongrrl at Citysearch

After reading some of these reviews I was skeptical about VCA, but I made an appointment on the recommendation of a friend and I'm so glad I did. Everyone at the hospital was really nice and I was able to make an appointment right away for a kitten I found. This is my first cat so I had lots of questions which the doctor answered for me. She gave me a list of things he would need to be healthy. She even gave me her e-mail address so I could contact her with any questions. The only down side was that it was a bit on the expensive side (about $250 for the exam, shots, worming, and testing for worms and leukemia). I'm still glad that I went and I would definitely recommend Dr.Simson.

• Pros: Got appointment right away, nice hospital staff, office is really cute
• Cons: Expensive, no on site parking (but you get a discount at the garage next door)

09/11/08

Expensive and not worth it

by bethany717 at Citysearch

I started going to the VCA cat hospital in January of this year, and since that time I have been there 3 times for the exact same problem. My cat had an infection on his paw around his nail beds. The first time we went, the vet didn't even swab it (to check for bacteria), told me to clean it and sent me on my way. Well, needless to say, the problem got worse (even with daily cleanings), so we went back a 2nd time. This time the paw was swabbed, and the vet said that it was full of bacteria, so she gave me a liquid antibiotic and some medicated wipes. Well, that didn't work either, so again, back we went. This time we got a pill and some different wipes. It's now September, my cat still has an infected paw, and I've spent about $500 on this. I am frustrated beyond words, and all I want is for someone to take this problem seriously and for my cat to get better. I wouldn't mind paying $120-$160 for a visit if they were helping my cat, but unfortunatly, they are not, so we will NOT be back, and I would not reccomend them to any of my friends.

• Pros: Good hours
• Cons: Expensive, don't seem to care enough to get to the root of the problem

11/15/07

Unbelievable

by skidmore212 at Citysearch

These people are Terrible with a capital T. I can't believe the way my cat and I were treated. In order to get my cat on the table, the vet tech threw a blanket over her and then picked her up with her forearms to keep the blanket over her head. What? This is a domestic housecat! Then, needless to say, my cat was both startled and scared, so the vet decided the best thing to do was to put a face mask on her! I have had this cat for 10 years and never in all of our visits to the vet, has she ever needed a blanket, let alone a face mask. When I went to help, the vet cautioned me (in a particularly scolding tone) to step away, lest I end up in the hospital. What?? You would have thought that I had brought in a wild boar.

Additionally, after that whole ordeal was over and I paid the exorbitant bill, without a please, thank you, or go to hell from the cashier, I received a voicemail message letting me know that the cat is dying and, three days later have still not heard back (after calling and once again speaking with the curt cashier) from a doctor.

I can't believe that people who make a living working with animals could treat anyone or anything the way we were.

• Pros: able to get a same day appointment
• Cons: terrible treatment, girl at the counter looks likes she is ready to bust her brains out