Newtown >Toppers Spa Salon Bucks County
The best in town?.
I received a gift certificate to Toppers and decided on the deep tissue massage. When I went in, I was taken to the spa area which was extremely calming and comfortable. I was shown to the locker room where I put on a nice, comfy robe. I sat in the lounge, sipped on some really good fruit juice and waited on my appt. That's were the goodness ended.
My masseuse for a deep tissue massage was an older lady who clearly had trouble applying pressure. I actually felt bad for her the whole time. I walked away totally dissatisfied. I will not go back b/c I don't want to take the chance of spending that amount of money and getting a poor massage by someone who probably shouldn't be giving massages.
wow! i listened to the recomendation,,they were right. I recently moved from north jersey,and had been traveling for months back and forth to my fav stylist,,now i see Joseph,,he knew what i was trying to ask for ,and made it happen,i appreciated him being honest and helping me realize what i wanted wasnt the best thing for my hair or my lifestyle,,he gave me options,,now im up to date ,.close to home,and lovin my hair!
Not a good spa experience.
And the time I had a facial was a nightmare. Yes it was relaxing, but when I came out and looked in the mirror, I saw that my make up was smeared all over my face, and was not washed off first. This disturbed me as you can imagine, all the steps of steam, and pore opening, and cleansing was subjecting my pores to mascara that was all over my face. What was this girl thinking? I felt like my face and pores were cleaner before I exposed my self to that mess. And talking to the manager is like talking to a wall. She does not understand English very well, and did not agree with me that it is a problem to come out of a facial with mascara smeared all over your face. Then she offered my 10% off on my next facial - WHAT A JOKE! Another free facial would have been appropriate.
The music is in poor quality and taste. A lot of static, and the selection for a massage was fast and racy like you are running a race, but that was piped through the whole place.
I told the staff every time I went there is no soap in the ladies room, and am told maintience does that and they don't have a key. - I said, buy a soft soap dispenser. They never have. Never any soap!
Not a very relaxing spa.
First, the waiting area feels like a bus stop waiting area. Not relaxing. Secondly, the staff who mans the front desk are UTTERLY incompetent. No one checked out or in for over an hour, yet when our party was leaving, they told us they had been "too busy" to go to the bank and could only give us 20 $1s for a $20 - it's your business to have the correct change and you were too busy eating lunch!!
In addition, after checking me out WITH a coupon and accepting my discounted payment, I was then told that my coupon had not been accepted and that I needed to pay the full price - WRONG. First, coupon clearly applied. Second, you already accepted full payment. Then two people spent 5 mins trying to figure out the change. UNACCEPTABLE.
I will NEVER return to that toppers ever again.
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