Toppers Spa Salon Bucks County

Management is Excellent!. I was dismayed and disappointed when reading the disparaging remarks about the Management at Bucks County-specifically Allison, the Spa Director. I would like to share my wonderful experience at Toppers Bucks County, and how Allison helped us and turned a problem into a solution! I had recently booked some appts on line for my sister and myself, to congratulate her on her new job-- a Spa Day- perfect way to celebrate! I took advantage of the on-line discounts, and booked our appointments on-line- I thought I had done everything right, but, I inadvertently booked the wrong services, and I did not read the whole booking policy, so when we arrived at the Spa, We had all the wrong appointments booked- since, I was out of town traveling and did not get back into Bucks County until the night before the services, I did not receive a confirmation call- hence, the problem when we arrived- The Front Desk Person (I do not know this "Nick" person, we had a lovely lady assist us) was very kind, but could not really help us, so, I asked to speak with the Manager- Allison came out, greeted us, and went over the booking problem- I freely admitted this was my fault- and Allison quickly surmised what the problem was, and said that, "No problem-give me a moment and wewill take care of this- and get you the appointments you wanted." As this was a Saturday, and the Spa was busy, I was immensely impressed-aside from having to wait 20 minutes for our nail treatments we had a WONDERFUL time and, BIG KUDOS to Allison for helping us,correcting the booking, and allowing us to have a Great Spa Day! She was kind,calm, respectful, and COMPLETELY PROFESSIONAL! The ONLY thing I will agree with the previous review is that the Massage Therapists, Aestheticians, and Nail Techs are wonderful! I was actually going to write a glowing review about this, but, on Monday I was back at work and I got busy again and forgot. It wasn't until a friend I recommended Toppers to alerted me to this review that I have decided to respond. I work in Sales/Marketing, and I can say that it is best to keep these reviews professional- not personal- and to share experiences- not feelings about a person- let's keep it professional. Allison handled our experiences beautifully and professionally- Terrific Manager!…

Management Is Much To Be Desired. My last visit I was informed Nick is longer at Toppers and abruptly left. Nick was an asset, breathing life into reception area. The Spa Director lacks any type of life, professionalism and personality. Nick ran that place better than Allison. Allison should have been the one that left, not Nick. Thankfully, this location does have good massage therapists and estheticians. If it wasn't for them, I wouldn't be back.…

VILMA DEVOLE IS AN EXTREMELY TALENTED HAIR STYLIST!!!!. I MUST SAY I HAVE BEEN TO SEVERAL TOP HAIR STYLISTS THROUGHOUT PHILADELPHIA AND MANY OTHER CITIIES. HOWEVER VILMA AT TOPPERS IN NEWTOWN IS SIMPLY THE BEST!! SHE IS SUCH A TALENTED AND CREATIVE GIRL WHO WORKS WITH SUCH AMBITION AND MAKES YOU FEEL LIKE THE MOST BEAUTIFUL PERSON WHEN YOU WALK OUT OF THE SALON. MY MOST RECENT EXPERIENCE WITH HER WAS AN A+++. I HAD HIGHLIGHTS, LOWLIGHTS, GLAZE, A BEAUTIFUL HAIRCUT AND EVEN BETTER STYLE DONE. I COULDN'T HAVE BEEN HAPPIER! I HAD TO ATTEND A CHARITY EVENT LATER THAT EVENING AND EVERYONE WAS AMAZED. I HIGHLY RECOMMEND VILMA TO ANYONE WHO IS LOOKING FOR AN EXPERIENCED HIGH END, TALENTED, CREATIVE, MODERN HAIRSTYLIST!! SHE ALSO GIVES THE BEST ADVICES IF YOU'RE NOT QUITE SURE WHAT IT IS THAT YOU WANT TO DO WITH YOUR HAIR. GO VISIT HER!! YOU WILL BE HIGHLY SATISFIED WITH HER WONDERFUL WORK!…