08/07/09

BECAUSE OF THE MANAGER RYAN I NEVER WANT TO COME BACK

by suesheelover

My boyfriend and I often go to Osaka and spend a ton of money there, and i really wish i could write a better review for it. It is our absolute favorite restraunt and I have brought alot of business to it. However, I had a bad experience there recently which has almost completely turned me off to the place. I have been going to Osaka for about 3 years and since then i go about once a week. My boyfriend and I fell completely in love with the Dynamite roll (which at the time was $12) but since then the price for this roll is $14. About a week ago i went to Osaka and ordered 4 dynamite rolls and was charged $16 each for them. We then asked to speak to the manager. We recognized the manager who came out as a waiter we had before named Ryan. We had left him a bad tip about a year ago because he was rude, he was unfriendly, he never checked on our table, and when we asked for the check it took him at least 30 minutes to bring it back. I think he recognized us and so he overcharged us for our roll unfairly. When we asked about the price he was EXTREMELY nasty about it. He gave us a VERY hard time. He called us liars and said that we always paid 16. He practically yelled at us and made us feel horrible. Ever since then we have been upset about the place. I spend alot of money there and im seriously considering not coming back because of him. Since then i have told all of my friends and family who go about my experience and Osaka is going to lose ALOT of business because of Ryan. We ended up staying for dinner that night because i was already starving, but i wish i hadnt. I have never felt so uncomfortable eating at a restraunt before. This WAS my favorite restraunt but i dont have the respect for it now that i used to. They lost one of their best costumers because of their extremely rude manager, Ryan.

• Pros: Amazing food
• Cons: Very rude manager

09/03/08

Love it!

by obama4change41

My husband and I regularly dine at Osaka; once a month we treat ourselves. Most of the time we nestle right in at the bar, but occasionally we will request a quiet table. On these occasions, the wait staff has been courteous, attractive, and charming. Some of our favorite dishes include the sea scallop and vegetable appetizer, as well as the tuna tartar and any carpachio dish. It is a pleasure just to watch the presentation and pure variety of the many dishes as they are brought to the guests.

My only gripes are when the house is packed, sushi may take a long time to come out, so don't be in a hurry. In addition, when the owner is present, he sometimes touches the waitresses and hostesses in lewd and inappropriate ways. It is almost creepy, and extremely unsettling. That being said, I would highly recommend Osaka to anyone in the Chestnut Hill/Mt. Airy neighborhood.

07/09/08

Amazing Sushi, Incomparably nice servers

by RodmanClay

My favorite restaurant in Philadelphia. The sushi rolls are always interesting and their diverse menu keeps even non-sushi lovers happy. The HONEYMOON ROLL is amazing, as are the little crabs that they flash fry sometimes (no idea what they are called). The service is always kind if sometimes a little on the slow side, but only when the place is slammed. Additionally, I tried Morimoto's sushi, and found it lacking in a big way compared with Osaka.