I feel obliged to defend this place against that other reviewer's negative feelings. It's supposed to be a takeout place. It's not a full service sit down restaurant. Sure they have an eating area and you can dine-in, but that is not the restaurant's primary function. Therefore it's unfair to assess their quality based upon an experience such as that. If you want your behind kissed unnecessarily, go to a Friday's or a Tuesday's and eat their reheated American garbage. Don't expect the people who run a take out Chinese restaurant to be looking after your table and refilling your beverages. Seriously, get a life.
However if you want some good quality takeout where the portions are generous, the food is fresh, and the order is quickly assembled this is a great place to go. The menu is very extensive and covers all of the classic Chinese take out fare, as well as some house specialties that are worth tasting. The counter service is fast and courteous.
The spicy items (Szechuan and Hunan) are especially good here. The hot and sour soup is among the best I've had outside of Chinatown. the dumplings are also worthy of note. If you're in the neighborhood and just want some darn good Chinese take out, this is one place worth considering.
We came on a cool rainy night (53 degrees) and asked for hot tea. They don't have any. What Chinese restaurant doesn't have tea? Then we asked for the door to be closed since we were freezing. They complied and did this but reopened the door 5 minutes later. The food was mediocre and the service non-existent. Only after we were finished eating were we asked if we would like more water (our glasses had been empty for quite a while). The seafood soup that we ordered had loads of artificial crab (if you like it fine - we don't) and little flavor. The house special mei fun was basically just noodles with very little vegetables and meat and NO sauce. The General Tao's Shrimp was ok but nothing special The "restaurant" smelled of hot oil. We ordered steamed dumplings to share and had to eat off the same plate. We also planned to share the two entrees but these came without extra plates too.
We were the only people to eat in the "restaurant" but there were multiple people who came in for takeout.
We sat at our table for several minutes before we got up and picked up our own menus.
Would you call this restaurant service? We don't. At best it is a mediocre takeout joint.