04/18/09

Huge Disappointment!

by pmshaw

I ate here on Easter Sunday with my family (total of 4). There were approximately 3 servers, 2 chefs, and a hostess for a dozen diners. The hostess was busy wandering around setting tables and paid no attention to us even when we were obviously annoyed at waiting long for service. Our waitress spent some time conversing with a couple forgetting that we were waiting to have our order taken. My grandson is 4 so he doesn't have much patience when he is hungry. The lobster crostini appetizer was so salty it was almost inedible. I ordered the roast turkey entree. I believe the turkey was from a package. The mashed potatoes were dry, lumpy and tasteless. My son-in-law ordered the SW eggs benedict. He usually enjoys spicy food but this dish was SO spicy, he could not eat it. And the side of potatoes was cold. My daughter enjoyed her plain eggs benedict entree and my grandson really liked his chocolate ice cream dessert. For a restaurant that wants to appear on the upscale side I was surprised that we had to box the leftovers on our own. I might add that although Cravings is moderately priced it is too much to pay for mostly unappetizing food and lazy service. I would not eat at this restaurant again.

• Pros: light and open space, convenient parking
• Cons: poor quality of food and service

04/09/09

AWEFUL! They owe 14 people their money back.

by Erindoylerealtor

The server was incredible rude. We had a table of about 14 people composed of two tables. The server had no idea what wine was what and "sold" mistakes to the customers. "Don't you want this anyway... it is really good". For the record Reisling is NOT red (despite her attempts to tell the person who ordered it differently). The meal was horrendous. Tuna was supposed to have a "crust" but instead was served with the equivalent of mashed potatoes smeared on the outside. Their idea of a "sear" was preposterous. I was never asked how I would like my duck breast. I was served rock hard, hockey puck-like duck pieces. Other folks had dietary requests and were simply denied without any exploration as to if it could be accomadated. I could list 20 more "issues" and this review would not be scathing enough. Save your money and DO NOT GO HERE. They are oblivious to the fact that there are problems with their executions and service. It won't let me give them no stars... so 1 will have to do.

• Pros: Lovely layout and aesthetics
• Cons: Terrible execution of food and horrid service

03/25/09

Wonderful Place

by PhilliesFanForever

This place has a great atmosphere that you will not find often. There are nice big windows and beautiful artwork on the walls. The food is delicious and well priced. They include a game room and a bar and very nice, clean restrooms. If given the chance, go and have a good time.