(215) 923-9681
233 Market St
Philadelphia,
PA
19106
39.9498
-75.1441
Neighborhoods: Center City East, Center City
What People Are Saying About Charlie's Jeans
The Editor
Contributor
Citysearch
In Short – This boutique is filled with jeans, skirts and jackets for every shape and color by all of the hottest denim designers on the scene. A move across Market makes for added space for womenswear, while guys get added options in the old space across the street.
01/26/09
Best Customer Service........
by funkyme72
I went there hoping to find the perfect pair of jeans and I did. I was treated like I was the only customer in the store!! I found the perfect pair for my height & shape, which seemed like a small miracle. Thanks so much!!!!
- Pros: Best customer service
- Cons: Parking
12/17/08
The best fitting jeans I have ever found!!!
by sjersey77
I probably have 15 pairs of $20-$40 jeans that I hate to wear. Jeans just usually don't fit my body well. I have muscular thighs, a small waist and no butt. I went to Charlie's and the girls there just kept bringing me jeans until I found the perfect fit. They were very helpful. Now, these girls were not the overly complimentary, super-talkative types. They're not trying to be your new best friend. They just listen to what you like and don't like, and they find the jeans that work. I bought a pair of Citizens for Humanity jeans. I would never have imagined that I would spend that much on a pair of jeans, but they looked so good that I couldn't NOT buy them. Also, if you need them hemmed, let them do it for you. It's expensive, but they did it fast, told me to come back in an hour. The jeans were the perfect length and don't look like they were even hemmed. They re-sew the bottom on and you can't even tell. My sister is plus-sized, and she bought a pair too and loves them. (I don't remember the brand she bought.) We call our jeans the "great butt jeans" because they're the only jeans we have that make our bottom look so good! I would highly recommend Charlie's. Take the time to let the staff help you find the right jeans. Make sure you're happy with your purchase. I've read reviews that say the return policy is a problem.
- Pros: large selection, custom fit, hemming looks perfect
- Cons: expensive, but worth it
04/13/08
terrible customer service
by ChimCham
Yesterday I purchased a dress from Charlie's that I was unsure about. Right before paying, I asked the employee who rang me up if I could return the dress if I have second thoughts. She said "Yes, as long as it's within 14 days with tags attached." After trying the dress on at home, I decided against it. When I tried to return it today, I was told by the employees that the dress was not returnable. I explained that I was told otherwise, but all they did was repetitively point to a sign stating "no returns." I was never told that the dress would be final sale when I asked the day before. Sure there was a sign, but I only thought to ask rather than read about their policies. After being told the wrong return information, and them not willing to give me any sort of return, I'm very turned off and will not shop at Charlie's again. For the amount of money I have spent at Charlie's in the past, I would expect much better customer service.
- Pros: good selection
- Cons: poor customer service
The Details on Charlie's Jeans
Know Before You Go:
For $8, the staff will measure your jeans for alterations and send them out to a tailor--they'll be ready in less than 24 hours.
The Extras:
Playful lingerie and socks for the ladies add to the appeal.
Category:
Used Clothing, Second Hand Goods, Discount Stores
Payment Methods:
American Express, Visa, Discover, MasterCard
Smoking Permitted:
No
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