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Used to be good--NOT ANYMORE.
We used to love Rx. It's close to our house so we would go whenever we could get the rare night out without the kids (not that it wasn't kid friendly--it was). We never felt that it was the
greatest, hippest, or most exciting restaurant in the world, but we knew we could get reliably well-prepared, locally-sourced dinners there that came in large portions and were served in a lively, friendly, neighborly atmosphere.
Tonight, though, we should have known something was wrong when we were the only customers at 7:30 on a Saturday (it used to be packed on weekends). The menu seemed off, too, so we asked our server what was up. She told us that the ownership had changed but that the chef and kitchen staff were the same. NOTHING IS THE SAME. The formerly melt-in-your-mouth dayboat fried calamari is now frozen rubbery rings. A corn relish served with it tasted like canned corn swimming in sugar syrup, and this when fresh, crisp sweet corn is everywhere you look. We had overcooked, greasy, tasteless trout, which I guess you could say was a good match for crunchy, undercooked and oversalted black eyed peas. Honestly, it tasted like cafeteria food. Given how bad it was the small portions were a sort of blessing, but such a disappoinment after the heaping plates of comfort food we got at the old Rx.
Gone, too, is the friendly, welcoming atmosphere. The surly manager threw our menus at us and our server, while very sweet and clearly trying, asked us if we wanted plates for our appetizers, and didn't give us plates for our entrees until she had walked off and I called her back to ask for them. No response from anyone when we answered honestly after she asked us how we liked the food.
Sad to say, but our go-to neighborhood spot is one we'll never go to again.…
DELICIOUS bruch!!!. First, a caveat: I haven't been to Rx for over a year (due to my busy hospital schedule, not any decline in service/food on their part), so I can't speak to any changes that might have occurred in the past year. However, my experiences before that were stellar. Unlike the most recent reviewer, I found the service to be excellent. The servers were always incredibly warm, and on Mother's Day, when I took my mom to brunch, they gave me an unsolicited discount for being a regular! Plus, they were very gracious in participating in this ridiculous scavanger hunt I orchestrated for my boyfriend's birthday (they were one of the "stations" he had to find). But back to the food...their brunch is incredible. I'm not sure what they do to their french toast, but it's delicious. it has this strange crunchy/caramelized stuff on the outside, and the berry syrup is lovely. And I've been fortunate to go to brunch on several occasions with friends that keep kosher, and I inherited the most magnificent pile of glistening bacon this world has ever seen! Dinner is also lovely and so simple, yet so delicious. One time my soup came in the most adorable little pumpkin tureen (yes, I know I'm shamelessly girly in my ability to be one over by such things). The ambience absolutely can't be beat! All the positives aside, you WILL wait if you go to brunch on Sunday (they don't take reservations and it's popular!). That's not a problem when it's delightfully warm and sunny out, but a less-than-thrilling prospect in the freezing cold!…
Their service lack of professionalism! Watch out!.
I was referred to RX by various frens due to recommendations of fantastic and authentic american breakfast.
The service was totally unprofessional!
We were served HALF the usual portion and the waiter did not even falter when question about it and seem unfazed!... He only returned briefly after checking with the kitchen to inform us abt the minor mistake! It was totally unacceptable behavior! Where is the customer service?
The food was only decent but the experience left a sour taste. Will not return again.…
great food and ambience. Eclectic offerings for vegetarians and meat eaters alike. Combined locally grown produce into novel combinations that were refreshingly delicious and beautifully presented on the plate. The atmosphere was hip and friendly. Staff and diners all seemed to be having fun. Funky decor featuring century old features of the apothecary mingling with new photography of local artists. The owner greeted everyone at their table personally. All in all, a great experience!…
It might leave you wanting. This restaurant used to be a gem. The menu was exciting with interesting choices and creative dishes with fresh, locally grown ingredients. Unfortunately, it seemed to have peaked and is now on the decline. The dinner menu seems to offer the same dishes month after month. Once you have visited a few times, there's nothing new from which to choose. The New York strip, the pork chop and the branzino have been offered the same way for what seems like a year or more. Brunch weekends are usually crowded and in the past, seemed to run efficiently. However, the manager that seemed to have kept things running like a well-oiled machine is no longer there and what has ensued is lack of service, food quality and chaos with an attitude. I was there this past weekend at 10:00 am and waited along with about 10 people outside (and inside) the door for a table. There were plenty of tables available for seating but the staff was so busy with the few tables that were seated that no one attended to the door. Once we were seated, we waited around 10 minutes for coffee. The bottomless cup that Rx boasts was not available to us as we finished our cup of coffee before our brunch dishes arrived (about a thirty minute wait) and asked twice for a coffee refill but never received it. I'm assuming our food had been prepared for a while and was waiting on a counter for when we received our food, the eggs and potatoes were cold. We ate our breakfast in want....we needed ketchup, we needed butter and we needed coffee refills...but we got none of these things. What we got was average food (at best) and nonexistent service. It seems that quality control and efficiency are greatly lacking and the excitement that used to be evident that was demonstrated by creativity in the menu and good service is no longer available at Rx. That same morning I ran into a neighbor who had eaten at Rx the same morning I had. His thoughts were, "It was a horrible experience. I doubt if I'll be back."…
