Fado Irish Pub & Restaurant - Philadelphia

03/02/10

service good; food not so much

by Philly Native at Citysearch

We ate at Fado a couple of months ago, and probably wouldn't go back to eat. The food was waaaay too salty. Tasted pretty bad. We would, however, go back for drinks and to watch a game. Nice atmosphere, but eat elsewhere.

• Pros: Great service; comfortable surroundings
• Cons: Food

08/25/09

It was ok

by Phillysouldancer75 at Citysearch

I read the menu as I pass by it daily, decided happy hour would be a good time to try it out......

pub food was good - I would have liked to have eaten more....beer was good too - decent pricing.

as I have encountered in several center-city pubs, the service was pretty bad. We couldn't get drink refills on a friday night at 7pm (the place was not really busy) to save our *lives*...we waited 15 minutes to find the waiter for a drink refill....then seriously -- after we found him to ask for the bill - we waited another 10. I hope he enjoyed his lack of tip. sorry - but he deserved the 10% he got. It wasn't busy and he was no where to be found....

• Pros: good pub food, reasonably priced
• Cons: typically poor center city pub service

03/09/09

LOVE Fado- Awesome Irish Pub in Philly!

by mlj528 at Citysearch

Having visited Ireland twice in my life, Fado is the most authentic pub I have been to in the US. The food is awesome, and it's a PERFECT spot for Happy hour. Great beers on draft and fun place for a big group- the service the last time my office had a big happy hour was great.......

Highly recommed Fado in Philly!

11/27/08

Fado

by donjoe at Citysearch

I too was a member of the party of 8 who attempted to have a nice chatty dinner after the theatre on Sunday with Marci229. One of our favorite places and for the second time in a row we had a terrible experience. I will say however that I do not believe the waitress was at fault. She was very kind and pleasant when we first arrived to find that there would be only 2 menus to share among 8 of us. And she did scramble to find us candles when she observed us trying to read the menus with cigarette lighters.

My clear indication with regard to Fado is that this center city eatery had little or no interest in attending to it's customers and it was very obvious when our table ordred a few hamburgers and other meals which included fries because at about that same time the person in charge was heard to say "watch one of them will want ketchup." Knowing full well she didn't have any ketchup in the building. Before she eventually left to BUY ketchup after the hamburgers were too cold to eat she then felt the perverse need to lecture us on the proper way to treat a waitress... Because a person of her caliber -mind you -is used to "PEOPLE LIKE US"...

Can you Imagine???!!! I've been around for a LOT of years and I've never experienced DRAMA /RUDENESS like this anywhere.. VERY Unpleasant Experience. Won't Ever Go Back To Fado!

11/24/08

Terrible service

by Marci229 at Citysearch

We've gone to Fado a lot over the years. The last two visits have been terrible. We gave them a second chance because we've always enjoyed going there--but we won't be giving them another shot. This time, they delivered our burgers with no ketchup. When we asked for it, we heard someone in the back say, "I knew someone would ask for ketchup." After 15 minutes, we inquired again and our waitress had a meltdown and starting saying she was just the messenger and it wasn't her fault. Apparently, they had to go out and buy ketchup. The manager left and came back with it--but not before chastising us for "verbally abusing" her waitress--who apparently was in the back crying. We, at no point, personally attacked the waitress, just asked where our ketchup was. At no point did the manager apologize for having us wait 30 minutes for our ketchup--as our burgers sat in front of us and everyone in our party had finished. The manager did take 20 percent off our tab--but not for the ketchup. In her words, she took that off because they didn't have an appetizer we liked. Really terrible service. Go somewhere else.

• Pros: Irish--but in pseudo kind of way
• Cons: terrible service