08/15/07

Historic art deco foyer...I love the minimalistic luxury look!

by fallaxcor

The bathroom was spacious and clean, and the views from the hotel were great! The first night they ran out of non-smoking rooms, but the second day the staff was quick to move us into a fresher smelling room.

04/23/07

Cool decor, accommodating staff

by solarstorm

We stayed here 4-20-4-22 to enjoy the King Tut Exhibit. The staff was friendly and responsive, and switched our room after our neighbors had LOUD "fun" every 2 hours and we got no sleep the first night. As another reviewer mentioned booking through 3rd party sites, does not carry over your frequent stay info (we booked via gophila for the "Philly's more fun when you sleep over", so our preferences were not in the room upon arrival. This needs to be fixed, and the front desk staff apologized. The second room was clearly used by a smoker, but we were told we were being switched to a non-smoking room. We had dinner at Sole Food the second night, and the service was good overall, although our waiter took quite a long time to come back and take our cc, and the food was very tasty. ( I had Filet Mignon, and the chocolate sampler as a dessert). I would give them a second try, mostly for their accommodation.

• Pros: Cool decor, accommodating staff

01/04/07

Won't Stay Again

by janinew

My boyfriend and I stayed at Loews on NYE 2006. When we checked in we were told there were no king bed rooms left because we "booked through a 3rd party". I asked to speak to the manager and while we were waiting we overheard 2 guests checking in and both received king bed rooms! When the manager arrived, she also lied to us and told us they were fresh out of king bed rooms. I told her I just overheard 2 guests get king size rooms and then she "just remembered" they did have a "few" left and was able to find us one out of the kindness of her heart. Upon checking into the room, it was clean, but very small. I was not impressed and will never return to stay at Loews since it is not worth the money or aggravation. If you book a stay here, use the Loews website or you'll get the shaft. Apparently they frown upon booking through a 3rd party.

• Pros: Clean, good bar
• Cons: Front desk is rude and they lie, parking was a whopping $32 for 1 night