To those that like to complain!. It's funny how many times you can tell people on the phone when making reservations if they can come in earlier or that you'll need the table back at a certain time because another party will be using the same table, they always find something to complain about. they dont thank you for bringing them dessert on the house even trying to get them in at that time when someone already made reservations weeks before them. people have to understand we only have 11 tables and try to make everyone happy! we're severs not miracle makers! We love our customers.
Worst dining out experience EVER!.
My family and I took my mom here for her birthday celebration, which we had hoped would be a nice, relaxing evening. We had a reservation for 6:00 pm for ten people. We found out when we arrived at the restaurant that they had another big party with a 7:30 reservation, therefore their goal was to get a party of ten in and out of the restaurant in 90 minutes!
From the moment we arrived at the restaurant the rude waiter rushed us and did not even allow us to look at the menus, trying to force us to order the specials. He was extremely annoyed when we asked him to repeat the specials more than one time...the overall experience was dreadul. When I go out to eat, I like to be able to relax, enjoy my company and enjoy good food, this was not allowed of us at Il Cantuccio as we were rushed every step of the way. After we paid our large bill, in which they included 18% tip, they were even more impolite clearing our water glasses and our wine glasses off of the tables and telling us to leave the restaurant as the other party had arrived. They did not even allow us to finish drinking our wine and coffee.
I would NEVER reccomend that anyone go to this restaurant, the food is mediocre and the service is absolutely AWFUL! The worst experience I have ever had dining out.
What am I being charged for?. The waiter that had our table seemed to make up prices for the food we ordered, specifically the appetizer. Apparently because we had a "group" of 2 people we were charged double for the appetizer, then barated by the waiter as to why we were charged. If I was presented with a reasonable argument with evidence as to why I was charged I would have been glad to pay, but the only reason I got was "that's just the way it is". Ended up being a terrible ending to an otherwise great night. Awful service, but worse server, recommended for people who LOVE arguing and getting phantom charges on their bill!
Il Cantuccio. Ate at Il Cantuccio last night with a party of 6 mature adults. The atmosphere was reminiscent of Italian restaurants I have been to, noisy but quaint. The service was very good. The mussels marinara was top notch as everyone was dunking and slurping the sause after the mussels were gone. My meat lasagna was delicious as was the fusilli seafood pasta. Desserts were basic italian and very good and above all the cost was very reasonable. In short would eat there again.
Better than I could have imagined!.
When we began planning our daughter's small intimate wedding, I asked her where they wanted their wedding dinner. Not being familiar with Philadelphia, I was at a loss as to where to even begin. When I asked where she wanted to have the dinner, she didn't hesitate and said "Il Cantuccios in Northern Liberties". She and her fiance had dinner there a few times and loved the atmosphere and the food. They could not have picked a better place.
We arrived and found this small intimate place set up for our 20 guests. It was a little cramped, but it only served to give us more of an atmosphere of a family dinner, like we wanted. Rita greeted us warmly and it felt like we were entering into her home. When my father in law was late, she worried along with me (he is not familiar at all with driving in Philly). When he finally arrived, we began and everything, and I mean EVERYTHING, was fabulous! The server was extremely efficient and handled all of us with professionalism and we didn't need anything. The food was out of this world and was enjoyed by everyone. The pasta dishes were unbelievable. Everything was wonderful and we had the best time ever. Even the other patrons joined in on our celebration and toasted the couple and cheered them on.It was exactly like our daughter and her new husband wanted. It was an evening we won't soon forget!
Favorite BYOB!. This is the best BYO in Philly! Every time I go there it is such a treat. Love the bread and dips to start with and have never been disappointed by any of the appetizers, main courses and desserts that I've tried. The setting is adorable and the wait staff is always friendly. Can't wait to go back again and again.....
I've Run Out of Synonyms for Delicious.... I ATE OFF OF A STRANGERS FORK IN THIS RESTAURANT. Seriously, if that's not the sign of a friendly, lovely neighborhood restaurant, I don't know what is. We decided after we had already chosen our entrees to have an appetizer and it was no problem. We had many servings of fantastic warm bread, and my friend even ate the greens on her plate (trust me, it's a HUGE accomplishment). Everything thing I ate was really the best thing I ever put in my mouth. The service was knowledgeable, friendly, and helpful. The tables are intimate, so much so that when our neighbors had enough of their three deserts t,hey were more than willing to share. Overall the experience was delightful, delicious, and distinctive. Fantastic, too.
My boyfriend and I went here for Valentine's dinner. A sign at the front said '3 Course dinner Mon-Thurs $25'. We didn't have the option to choose from the regular menu, we were just handed a Valentine's day pre fixe menu. The portions were a good size and we enjoyed our food.
However, the bill came and to our surprise, we had been charged $50 per person! Not only that but they automatically tacked on 22% gratuity for our party of two! When I asked the waitress about these charges, she gave me a curt response. If I had not just had a bottle of wine to drink, I would have made a stink. How presumptuous to tack on 22% tip??? And how dare they have a sign in the front for a 25 dollar course meal and then charge us double--the Valentine's day meal price was printed no where in the restaurant, nor were we informed by the waiter. They took advantage of the fact that most guys would just pay it instead of making a fuss about the bill in front of their date.
Despite the delicious food, what I will remember about Il Cantuccio is their unscrupulous business practices.
Great food, noisy, mediocre service, don't seem to care about the customers.
When we arrived with reservations, the busboy? seated us without a word. Not sure if he even checked the book. Customers seemed to be a problem for him. Maybe it was a bad night for him but he also seemed irritated that we didn't want bottled water...... The owner came and quickly (and loudly) gave us the specials. (Hey, we're not hard of hearing.) Since there was no special board or special menu, we got to hear the specials loudly repeated to each new table of diners throughout our meal (ummm so much for uninterrupted conversation).
The food each of us had was excellent (Veal, OssoBucco, Fish) and the decor is standard 'cute' Italian restaurant . The waiter/busboy did warm up later on. Talking on the way to the car with our dining companions, we all decided that the good food was not worth the unfrendly attitude and being jarred by the 'dinner specials' that could be heard thru most of the small dining room each time.
We won't be returning. There too many other great restaurants in Philadelphia where the wait staff seems to be actually trained in customer service and/or appreciative of you dropping $35-50/person at their establishment. (El Vez, L2, Tria, L'Anglo, etc.) After all, $20 for an entre should include more than the food on the plate.
Appetizers and BYO - the only thing going for this place.
A surprise birthday party thrown for me, but it seems like the real surprise was the sucky food. Usually you can't go wrong with a local cozy Italian BYO restaurant... well it was a good thing I had appetizers with my boyfriend around the corner at Koi (highly recommended local BYO), because I feel sorry for all my friends who were starving and had to suffer through this meal.
The BYO is always a plus and the appetizers they had made especially for "big groups" were ok.
However when it came time to eat, as the birthday girl, everyone let me have a bite of their food, and by the way , AS the birthday girl, I was the only one who didn't have a plate for 10 minutes. Guess they F'd up the Risotto, so although I tried to make my friends start their meals, no one would eat until I got my plate.
As I tried every plate, the "hamburger helper" with capers was way over salted, the veal had more fat then meat, the "special" Mahi-Mahi was overcooked and lacked flavor, the clam and linguini had no flavor other than over salted, the marinara (stew?) with meat and veggies was a soggy soup wit few chunks of meat, and other plates were left half eaten.
I'm just happy everyone brought at least a bottle each to drown out the awful taste, before going back to the house for birthday cake.
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